Privacy Policy

Last Updated: December 2025

This Privacy Policy explains how Doug Lechner – Keller Williams Realty (“we,” “us,” or “our”) collects, uses, and shares information when you visit or use https://dougsdiggs.com (the “Website”), including when you submit forms, request information, or interact with property search features.

Information We Collect

We may collect the following categories of information:

  • Contact information: such as your name, email address, phone number, and message details when you submit a form.
  • Property and home-search information: such as saved searches, favorite listings, and preferences you submit through property search tools (when available).
  • Technical information: such as IP address, browser type, device information, pages viewed, and approximate location based on IP.
  • Cookies and similar technologies: which help the website function, remember preferences, and understand site usage. (See our Cookie Policy for more details.)

How We Use Your Information

We use information we collect to:

  • Respond to inquiries and requests for information
  • Provide real estate-related services, updates, and communications you request
  • Connect you with listings, property information, or resources relevant to your interests
  • Improve website performance, functionality, and user experience
  • Maintain security, prevent fraud, and protect the website
  • Support marketing and advertising efforts (where applicable)

Text Messaging and Email Communications

If you provide your phone number and opt in (where applicable), you may receive calls or text messages related to real estate services, appointment scheduling, or requested information. You may opt out of text messages by replying STOP at any time. You may also reply HELP for assistance. Message and data rates may apply, and message frequency may vary.

If you provide your email address, you may receive emails related to your inquiry, requested information, or real estate services. You can unsubscribe from marketing emails at any time using the unsubscribe link (when provided).

How We Share Your Information

We may share your information in limited situations, including:

  • Service providers: third-party vendors that help operate the website, process forms, provide analytics, or support marketing tools.
  • IDX / listing tools: property search and listing services that may process information needed to provide search functionality.
  • Legal and security reasons: if required to comply with applicable laws, regulations, or legal processes, or to protect rights and safety.

We do not sell your personal information in the traditional sense. If this changes, we will update this policy accordingly.

Third-Party Services and Links

The website may include links or integrations with third-party websites and tools (such as property search features, analytics, or embedded forms). Third parties may collect information according to their own policies. We encourage you to review their privacy policies.

Data Retention

We retain personal information as long as reasonably necessary to respond to inquiries, provide services, meet legal or compliance requirements, and maintain business records.

Your Choices

  • Opt out of marketing emails: use the unsubscribe link (when provided).
  • Opt out of text messages: reply STOP to any text message.
  • Cookies: you can manage cookies through your browser settings (see Cookie Policy).
  • Update your information: contact us to request corrections to your contact details.

Security

We take reasonable measures to protect your information. However, no website or electronic transmission is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in website functionality, legal requirements, or business practices. Updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact:

Doug Lechner
Keller Williams Realty
Email: doug@dougsdiggs.com
Phone: (858) 254-0437
Website: https://dougsdiggs.com